Special Requests

Richards & West, Inc. continuously tries to showcase a large selection of fine jewelry to suit a variety of personal tastes. However, if you are searching for a specific item and do not see it on our site or you fine a piece that is not shown in a specific gemstone, please contact us. We are confident that we can custom make the fine jewelry you desire so it meets with your style, quality and budgetary expectations.

Simply contact our Customer Service Department at 1-800-234-9378. Representatives are available 9:00AM-5:00PM EST Monday-Friday. We are closed Saturday and Sunday. If you leave a message after hours, a representative will contact you the next day.